Category: Maintenance

  • Planned Network Maintenance: Thursday May 28th 2015

    Summary: Our Datacenter engineers will be upgrading the main router on Thursday and adding a new upstream provider (Level3) In order to do this upgrade they will need to swap out the main switch/router which will cause a couple of minutes downtime while the new hardware is being installed. Everything has been per-configured to minimize any downtime.

    Date of work: Thursday May 28th
    Window: 06:15 – 06:45
    Impact: We expect a couple of minutes downtime while this work is being carried out.

  • pplinweb07 Shared Server Maintenance

    Summary: The shared server pplinweb07 needs to be taken offline tonight to perform some important file system checks.  We don’t think this will take too much time to complete but its necessary to complete this task to ensure a healthy filesystem.

    Maintenance Window: 60 Minutes

    Scheduled Time: 03 May @ 21:00 GMT

    Services Effected: Websites only, mail will continue to function normally.

    IPs Effected:

    217.115.118.26
    217.115.118.145
    217.115.118.146
    217.115.118.147
    217.115.118.149

  • Phone Outage 07 August

    Summary: We are currently experiencing an outage with our phone systems . We are working to resolve this , apologies for any inconvenience caused . Please use our support desk our live chat facility on our website  to communicate with us during this time .

     

    Update @ 10:43: Phone lines are now restored.

  • Phone Outage – 30 July 2013

    Summary: Our phone lines will be down tomorrow morning from approximately 9.30am – 12pm due to necessary maintenance being carried out. Apologies for any inconvenience cause .  Please use our support desk our live chat facility on our website  to communicate with us during this time .

  • VZNode4 Reboot 19 September @ 00:00 GMT

    Summary: We have to reboot this node this evening at 19:00 GMT. The node performance has become somewhat erratic and we feel the issue is kernel related so we want to perform a reboot to rule this out . Apologies for the short notice.

    Expected Downtime: There will only be a short period of downtime as the node reboots . Around 10 minutes max.

    Services Affected: The following containers will be affected.

    217.115.117.119

    217.115.117.152

    217.115.117.100

    217.115.117.105

    217.115.118.119

    217.115.118.120

    217.115.117.169

    217.115.117.228

    217.115.117.19

    217.115.118.62

    217.115.118.63

    217.115.118.64

    217.115.118.67

    217.115.118.65

    217.115.118.68

    217.115.117.145

    217.115.118.71

    217.115.117.149

    217.115.118.70

    217.115.118.72

    217.115.118.66

    217.115.118.80

    217.115.118.85

    217.115.118.86

    217.115.118.74

    Update: Apologies but this reboot was moved to 00:00 GMT tonight . Will update when completed.