Summary: We are experiencing hardware issues with our infrastructure which is service impacting. Customers will experience slower than normal website loading times. Email will not be impacted. Customers using Titan Email will not be impacted. We apologize for the inconvenience this has caused.
We are currently working to resolve the issue.
Update: The issue has been resolved and services have returned to normal operating levels.
Connection to all our services is intermittent at the moment due to a networking issue at the data center. Engineering at the data center are currently working to resolve this.
Update: The issue has been resolved.
Services Affected: Billing platform, client area, cart.
Maintenance Window: Thursday 13 June 22:00-23:00 GMT
Status: Scheduled
We will be running some essential updates to our client area this evening. We expect the updates to take a few minutes but there will be a short period after where we will need to run some tests. During this time you may experience some anomalies if logged into the client area.
The shared hosting server plsklin02.myhost.ie became unresponsive this evening on Fri Jun 7 19:36:55 IST 2024.
The server was found to be under an attack from malicious bots creating a high level of IO traffic. This impacted on the servers performance and its stability.
Measures were taken to mitigate the traffic and the server was back on line at Sat Jun 8 03:27:34 IST 2024.
Services Affected: Billing platform, client area, cart.
Maintenance Window: Thursday 06 June 22:00-23:00 GMT
Status: Postponed
We will be running some essential updates to our client area this evening. We expect the updates to take a few minutes but there will be a short period after where we will need to run some tests. During this time you may experience some anomalies if logged into the client area.
