Author: Martin

  • Network Outage 13 Aug 2014

    Summary: We are currently experiencing a network outage since approx 20:34 this evening which is effecting a number of servers . We are working to resolve this and will update this post shortly

    Update @ 21:52: This issue is resolved . Apologies for the outage.

  • Planned Network Maintenance: Thursday May 28th 2015

    Summary: Our Datacenter engineers will be upgrading the main router on Thursday and adding a new upstream provider (Level3) In order to do this upgrade they will need to swap out the main switch/router which will cause a couple of minutes downtime while the new hardware is being installed. Everything has been per-configured to minimize any downtime.

    Date of work: Thursday May 28th
    Window: 06:15 – 06:45
    Impact: We expect a couple of minutes downtime while this work is being carried out.

  • pplinweb07 Shared Server Maintenance

    Summary: The shared server pplinweb07 needs to be taken offline tonight to perform some important file system checks.  We don’t think this will take too much time to complete but its necessary to complete this task to ensure a healthy filesystem.

    Maintenance Window: 60 Minutes

    Scheduled Time: 03 May @ 21:00 GMT

    Services Effected: Websites only, mail will continue to function normally.

    IPs Effected:

    217.115.118.26
    217.115.118.145
    217.115.118.146
    217.115.118.147
    217.115.118.149

  • Network issues 01 December

    Summary: We are currently experiencing a Denial Of Service attack on our network. We are working with our upstream provider to block the attackers. We will update this post with more details as they come in .

    Update @ 19:45 : This has been resolved.  Apologies for this outage.

  • Cloud Node Issues – Disk Failure

    Summary: We are currently experiencing issues on one of our cloud nodes . The raid array exposed a defective disk and is currently rebuilding but taken the array offline . We are waiting for this to complete but as a precaution  containers are being provisioned to another node. This will take some time to complete as there are a number of containers affected.

    Containers Affected:

    217.115.114.16,217.115.114.27
    217.115.117.40
    217.115.117.116,217.115.117.150
    217.115.117.123
    217.115.117.126
    217.115.117.132,217.115.117.137
    217.115.117.133
    217.115.117.134
    217.115.117.135
    217.115.117.138
    217.115.117.21
    217.115.117.243
    217.115.117.141,217.115.117.140
    217.115.114.26
    217.115.117.175,217.115.117.178,217.115.117.201
    217.115.117.46
    217.115.117.61,217.115.117.62
    217.115.118.26,217.115.118.145,217.115.118.146,217.115.118.147
    217.115.114.31
    217.115.117.118,217.115.117.125
    217.115.117.71,217.115.117.96