Cloud Platform critical update

From Wednesday 21st to Saturday the 24th we will be applying a critical update to our Cloud platform. This will require that all virtual servers are rebooted during this period. Downtime for any server will be maximum 10 minutes. All reboots will take place between 12:00am and 06:00am to minimize

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Connection Issue

On Sunday morning we noticed connection issues from some ISPs. Our Data Center investigated and found an issue with one of their suppliers VirginMedia. Virgin were notified of the issue and are currently working on resolving it. In the mean time, the Data Center has implemented a temporary workaround and

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Outage 30/11/22

Summary: We experienced a hardware issue this morning on our primary hosting cluster at 00:20 GMT that caused an outage lasting approximately 35 minutes. We are currently investigating what was the cause and will update this post with more information. Update:

Issues with Enterprise Mail Filtering Service

Summary: We are currently experiencing issues with our enterprise mail filtering servers. We are in communication with the product developers and hope to get the issue resolved shortly. Apologies for the inconvenience. Services Affected: Customers using our filtering servers will not be receiving mail. Mail will be queued and

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Alerts regarding WordPress

Some clients may have received alerts from their hosting server referring to issues with their WordPress sites. These can be safely ignored. They were caused by an outage at which prevented access to the API. The API is used by our servers to check for WordPress updates etc.

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