The company which handles our payment gateway are experiencing problems with their credit card processing system.
We are unable to process credit or laser card payments at the moment until this issue is resolved.
Apologies for any inconvenience caused. Further updates to follow.
UPDATE @ 15:20 Our card payment gateway provider Realex Payments has informed us that they have resumed normal service following their outage
This server is unresponsive at present, we are working to resolve this as soon as possible. We will update the post with further info asap.
UPDATE @ 16:15 Server is back up now, and normal service resumed. Apologies for the inconvenience.
Summary: We need to apply some kernel updates to this node tonight which will require a restart. During this time all containers will be restarted . Apologies for the inconvenience.
When: 05 March 22:00 GMT
Expected Downtime: 5 Minutes
Service Affected: The following containers will be affected.
217.115.117.157
217.115.117.163
217.115.117.195
217.115.117.158
217.115.117.184
217.115.117.180
217.115.117.196
217.115.117.197
217.115.117.168
217.115.117.177
217.115.117.193
217.115.117.173
217.115.117.176
217.115.117.171
217.115.117.175
217.115.117.185
217.115.117.159
217.115.117.200
217.115.117.187
217.115.117.154
217.115.117.182
Summary: We are currently experiencing a denial of service attack . We are currently investigating the source of the attack . A number of customers are affected . We will update this status blog with more information over the next 10-15 minutes .
Update @ 23:00: We have isolated the source of the attack and network load has returned to normal. Apologies for this outage .
Summary: We have been getting CPU temp warnings on this NODE so we need to take it offline and replace the heatsink + fan . Total downtime will be approx 60 minutes.
Time: 13:00 GMT – 14:00 GMT
Update: This has been rescheduled for 14:30 GMT. Apologies for any inconvenience.
Update @ 15:00: The HSF unit has been replaced and the server is now back online. Containers are currently starting up.
Update @ 15:14: All containers are now back online . The hardware upgrade was successful and we are no longer receiving temp warnings .
We will update this post with updates during the maintenance period.
