Myhost.ie Status

Category: Uncategorized

  • Alerts regarding WordPress

    Some clients may have received alerts from their hosting server referring to issues with their WordPress sites. These can be safely ignored.

    They were caused by an outage at wordpress.org which prevented access to the wordpress.org API. The API is used by our servers to check for WordPress updates etc.

    More details of the WordPress outage are provided here.

    We have also alerted Plesk of the issue with the WordPress ToolKit sending false positives in this event. They have taken this on board and are working on a solution to cater for these conditions. This should be remedied in a future update.

  • High system load across all nodes

    5:22am We are currently experiencing a high load on our systems, we are working to resolve this.

    5:36am We have located the issue. This was caused by 2 drives on the storage cluster causing a high IO wait time, but their state remained active rather than go into failed mode. The drives were forced into a failed mode and the cluster is now returning to normal load levels. We are investigating with our vendors as to why the drives didn’t register as failed in a more timely manner.

  • Disk issue on pplinweb18.myhost.ie

    Due to a disk issue which we are currently investigating on the server pplinweb18.myhost.ie, sites hosted on the following IP addresses are unavailable;

    217.115.118.7

    217.115.118.117

    217.115.117.69

    217.115.118.119

    217.115.118.141

    We will update this post as soon as the issue has been resolved. Apologies for the interruption to our service.

    UPDATE: The server is back online and sites are loading.

  • Issue on Windows Shared Hosting Server

    We are currently investigating an issue on one of the windows shared hosting servers.

    The affected IPs are:

    217.115.117.120, 217.115.117.166, 217.115.117.177.

    We hope to have the server back online as soon as possible.

     

    Update: The Server is now back online and operating correctly.

  • Phone Lines Down

    Summary: Due to unscheduled maintenance our phones lines are down for the rest of the day.
    Normal support will be available via email to support@myhost.ie

    Or by opening a ticket via the client area: https://myhost.ie/clientarea.php

    Apologies for any inconvenience caused.