Category: Phones

  • Phone Outage

    Summary: Due to the affects of storm Ophelia on Sunday 16 Oct, our phone provider is currently experiencing technical issues and as a result our phone lines are down for the moment. We hope to have service back in a few hours. For the moment please use email or live chat if you need to speak to us. Also please bear in mind there will be a higher volume of email and live chat requests than normal, so response times will be impacted. Thank you !

    Update @ 11:51 AM: Phone lines are now restored. Apologies for the inconvenience.

  • Phone Outage 07 August

    Summary: We are currently experiencing an outage with our phone systems . We are working to resolve this , apologies for any inconvenience caused . Please use our support desk our live chat facility on our website  to communicate with us during this time .

     

    Update @ 10:43: Phone lines are now restored.

  • Phone Outage – 30 July 2013

    Summary: Our phone lines will be down tomorrow morning from approximately 9.30am – 12pm due to necessary maintenance being carried out. Apologies for any inconvenience cause .  Please use our support desk our live chat facility on our website  to communicate with us during this time .

  • Phones Currently Down

    Summary: Our phone lines are currently offline . We are working to resolve this. In the meantime please use the helpdesk to contact us for any support , sales or billing issues. Apologies for the inconvenience.

  • Phone problems 11 April

    Summary: We have been notified by some customers that calling our main number 061 749922 from a landline is not working at the moment but calling from a mobile works fine. We have reported this to our phone service provider and they have began to investigate this issue . Apologies for the inconvenience. Please note that email and live chat is the best option if you do not wish to call us via mobile phone.