Summary: We are currently experiencing network issues in our Dublin facility. Currently all Irish hosted services are experiencing packet loss and are unreachable. We are working to resolve this with engineers on site. We will provide another update as we learn more.
Update@11:38AM: Network service is restored. We are continuing to monitor this closely and will provide another update once we have more information. Apologies for the service interruption.
We are currently experiencing a network issue in our Dublin Data Centre. Our Engineers are currently working on resolving this. We do apologise for any inconvenience caused.
Update@01:10am: Service has been restored.
We are currently experiencing some packet loss to a number of services located in our Dublin datacenter which will be affecting website loading times and access to email. We are currently working to isolate and resolve the issue. We apologize for the inconvenience.
Update@ 12:05: we are still working on this issue. We apologize for any inconvenience to our customers.
Update @ 12:21: We are still working on this but packet loss has been reduced. Thank you for your patience.
Update @ 12:45: This issue has now been resolved and all services are back to normal.
Summary: We are currently experiencing a Distributed Denial Of Service (DDOS) attack effecting all our services. Our engineers are currently working on resolving the issue , working with our upstream partners. We apologies for this inconvenience . We will update this post once the issue has been resolved.
Update @ 16:28: All services are back and operating normally but the attack is still occurring. We will continue monitor it closely.
What is a Distributed Denial Of Service attack?
A distributed denial-of-service (DDoS) attack occurs when multiple systems flood the bandwidth or resources of a targeted system, usually one or more web servers. Such an attack is often the result of multiple compromised systems (for example a botnet) flooding the targeted system with traffic. (source Wikipedia)
In this case , there are multiple external sources attacking a web server attached to the network. These attacks can be difficult to pinpoint and can take some time to block completely. Quite often network engineers have to work with upstream providers to block the source of the attacks and this can cause further delays.
Summary: We are currently experiencing a network outage since approx 20:34 this evening which is effecting a number of servers . We are working to resolve this and will update this post shortly
Update @ 21:52: This issue is resolved . Apologies for the outage.
