Myhost.ie Status

Author: Dave

  • Alerts regarding WordPress

    Some clients may have received alerts from their hosting server referring to issues with their WordPress sites. These can be safely ignored.

    They were caused by an outage at wordpress.org which prevented access to the wordpress.org API. The API is used by our servers to check for WordPress updates etc.

    More details of the WordPress outage are provided here.

    We have also alerted Plesk of the issue with the WordPress ToolKit sending false positives in this event. They have taken this on board and are working on a solution to cater for these conditions. This should be remedied in a future update.

  • High system load across all nodes

    5:22am We are currently experiencing a high load on our systems, we are working to resolve this.

    5:36am We have located the issue. This was caused by 2 drives on the storage cluster causing a high IO wait time, but their state remained active rather than go into failed mode. The drives were forced into a failed mode and the cluster is now returning to normal load levels. We are investigating with our vendors as to why the drives didn’t register as failed in a more timely manner.

  • Disk issue on pplinweb18.myhost.ie

    Due to a disk issue which we are currently investigating on the server pplinweb18.myhost.ie, sites hosted on the following IP addresses are unavailable;

    217.115.118.7

    217.115.118.117

    217.115.117.69

    217.115.118.119

    217.115.118.141

    We will update this post as soon as the issue has been resolved. Apologies for the interruption to our service.

    UPDATE: The server is back online and sites are loading.

  • UK servers connectivity issue

    Our UK provider has identified a network fault at the UK based DataCenter.

    Current Status:

    Network fault identified, engineers on-site and working to address it asap. We are currently investigating reports of connectivity issues at our London 3 Datacenter, we are liaising with DC staff to get the issue resolved as soon as possible, please standby for updates.

    Update @ 14:44: This issue has been resolved. Apologies for any inconvenience.

  • MyHost Cloud Platform Updates

    We will be carrying out updates to our cloud platform infrastructure starting on Friday 20th July to Wed 26th July. Updates will be completed outside of business hours. Some services will be affected as reboots are carried out, these will be kept to a minimum.