Author: Martin

  • BILLING MAINTENANCE

    Services Affected: Billing platform, client area, cart.
    Maintenance Window: Thursday 13 June 22:00-23:00 GMT
    Status: Scheduled

    We will be running some essential updates to our client area this evening. We expect the updates to take a few minutes but there will be a short period after where we will need to run some tests. During this time you may experience some anomalies if logged into the client area.

  • Billing Maintenance

    Services Affected: Billing platform, client area, cart.
    Maintenance Window: Thursday 06 June 22:00-23:00 GMT
    Status: Postponed

    We will be running some essential updates to our client area this evening. We expect the updates to take a few minutes but there will be a short period after where we will need to run some tests. During this time you may experience some anomalies if logged into the client area.

  • Outage 30/11/22

    Summary: We experienced a hardware issue this morning on our primary hosting cluster at 00:20 GMT that caused an outage lasting approximately 35 minutes. We are currently investigating what was the cause and will update this post with more information.

    Update:

  • Issues with Enterprise Mail Filtering Service

    Summary: We are currently experiencing issues with our enterprise mail filtering servers. We are in communication with the product developers and hope to get the issue resolved shortly. Apologies for the inconvenience.

    Services Affected: Customers using our spamfree.ie filtering servers will not be receiving mail. Mail will be queued and delivered once the issue is resolved.

  • Maintenance : Server Reboots 16 Nov

    Summary: We will be rebooting out shared web and mail servers this morning between 01:00 – 06:00GMT

    The outage will only last a few seconds.