Month: June 2011

  • Problems with vznode3 17 June

    Summary: We are experiencing some issues with this node and are currently working to resolve this . We hope to have services restored in the next 15-20 minutes but will update this post with more info if we feel its going to take longer.

    Services affected: All containers on this node are effected. Users may be able to login but services will not be operable.

    VE affected: The following VE are affected.

    217.115.117.28
    217.115.117.100
    217.115.117.105
    217.115.117.106
    217.115.117.169
    217.115.117.44
    217.115.117.222
    217.115.117.131
    217.115.117.221
    217.115.117.223
    217.115.117.227
    217.115.117.228
    217.115.118.50
    217.115.117.19
    217.115.118.66
    217.115.118.782
    217.115.118.79
    217.115.118.82
    217.115.118.86

    Update@15:30: We have applied some fixes and have had to restart the node. Just waiting now for the server to restore connectivity. Will update shortly.

    Update@15:50: The system is still running a fsck or filesystem check. This needs to complete before services can resume .

    Update@18:50: We are contacting customers directly effected via email. Please open a support ticket if you have not received an email from us regarding this issue .

  • Mail Server Problems – 08 June

    Summary: We are experiencing an issue at the moment with our mail servers. Customers currently will not be able to send or receive mail at this time . We will update this post when we have more information.

    Update @ 15:18: Services should be returning to normal in the next few minutes. There will be an initial load on the system as delayed mail is processed but it wont last for too long . Apologies for this outage .