Summary: We are going to roll out some Windows updates to this node this evening . The node will require a restart after the updates have been applied so containers will remain offline for a few minutes during the reboot process.
When: 11 November 22:00 GMT
Maintenance window: 30 Minutes
Containers affected: The following list of containers will be affected.
217.115.117.57
217.115.117.70
217.115.117.51
217.115.117.75
217.115.117.84
217.115.118.88
217.115.118.7
217.115.118.4
217.115.118.22
217.115.118.3
217.115.118.37
217.115.118.39
Update @ 22:38: Updates have been completed and all containers are back online and running . Please let us know if your having any issues with your container by opening a support ticket.
Summary: We are currently experiencing a denial of service attack . We are currently investigating the source of the attack . A number of customers are affected . We will update this status blog with more information over the next 10-15 minutes .
Update @ 23:00: We have isolated the source of the attack and network load has returned to normal. Apologies for this outage .
Summary: We need to run some important software updates on this node. During the update process the node will need a reboot and all containers will be shutdown. The reboot process and container start-up should only last 5-10 minutes.
When: Thursday 27th October 2011 22:00 GMT
Service window: 25-30 minutes.
Effected services list:
217.115.117.151
217.115.117.157
217.115.117.163
217.115.117.156
217.115.117.195
217.115.117.153
217.115.117.158
217.115.117.184
217.115.117.180
217.115.117.170
217.115.117.196
217.115.117.197
217.115.117.167
217.115.117.168
217.115.117.177
217.115.117.193
217.115.117.173
217.115.117.176
217.115.117.198
217.115.117.171
217.115.117.175
217.115.117.185
217.115.117.159
217.115.117.200
217.115.117.187
217.115.117.154
217.115.117.166
217.115.117.182
Update: Unfortunately this has been postponed until a later date. We will reschedule and inform all affected customers .
Summary: This virtuozzo node is currently offline. An engineer is on site and investigating . We will update this post with more information once we discover the issue .
Update @ 15:01: The node needed a reboot . This is now underway. I will post another update once services are starting up again .
Update @ 15:03: The server has completed the reboot and is now starting up each container. This will take 5-10 minutes before all containers are back online .
Update @ 15:19: Most of the containers are now back online , just a few left and these are starting.
Update @ 15:38: All services are restored but there will be some slowdown initially as the server processes additional load due to the outage. This will not last long however.
Apologies for the inconvenience caused.
Summary: We are experiencing a high load on our shared mail servers . We are currently working to resolve this but mail will be down during this time. Your email will not be lost and once the queue is resumed , delivery will continue.
More updates will follow .
Update @ 19:34 : Issue now resolved, the mail service has been returned to normal. There will be an initial load on the system as delayed mail is processed but it wont last for too long . Apologies for this outage .
